Service Provider Details (Imprint)
Service Provider name: RED Carp Team Sport Fishing Association
Short name / Brand name: RCTHE
Registered office: 4281 Létavértes, Széchenyi utca 48, Hungary
Mailing address: 4281 Létavértes, Széchenyi utca 48, Hungary
Registering authority: National Tax and Customs Administration of Hungary (NAV)
Sole proprietor registration number: 09-02-0005391
Tax number: 19398682-1-09
Community (EU) VAT number: HU19398682
Legal representative: István Veress
Contact details:
Email: [email protected]
Phone: +36 30 199 1080
Hosting provider details:
Name: HighLevel Inc.
Registered office: 400 N St Paul St Ste 920, Dallas, TX 75201, USA
Contact (email): [email protected]
Scope, Review and Acceptance of the General Terms and Conditions
2.1. Scope of the GTC and the Client’s Legal Status
These General Terms and Conditions (“GTC”) apply to all services provided by RED Carp Team Sport Fishing Association (the “Service Provider”) via https://redcarpteam.com and/or under an individual agreement.
The Service Provider declares, and the Client acknowledges by placing an order, that the Service Provider provides its services exclusively to “undertakings” within the meaning of Section 8:1 (1) point 3 of Act V of 2013 on the Hungarian Civil Code, i.e., persons and organizations acting within their profession, independent occupation, or business activity.
By entering into the contract, the Client expressly and irrevocably declares and warrants that it does not qualify as a consumer. If this statement proves false, the Client bears full and unlimited liability for any resulting damages, fines, and legal consequences, and shall fully indemnify and hold the Service Provider harmless from any claims arising from this.
2.2. Review, Acceptance, and Entire Agreement
The Service Provider ensures that the Client can review the current GTC before contracting. The GTC is continuously available on the Service Provider’s website (e.g., https://redcarpteam.com/aszf) in downloadable format, and the Service Provider also expressly references its availability in the quotation.
By accepting the quotation in writing (via email), submitting an order, or paying the service fee (or its first installment), the Client confirms that it has fully reviewed, read, understood, and accepts all provisions of these GTC as binding.
The accepted GTC and the related individual contract (the written quotation and its acceptance) constitute the entire agreement between the Parties (“Entire Agreement”). Upon conclusion of the contract, any prior oral or written discussions, statements, offers, or practices related to the subject matter are superseded and shall have no effect.
2.3. Amendment of the GTC
The Service Provider may unilaterally amend these GTC. The Client will be informed at least 15 (fifteen) days before the amendment takes effect by email notice to the address provided by the Client and by publication on the website.
If the Client does not accept the amendment, it may terminate the contract in writing, without stating reasons, effective the day before the amendment enters into force. If the Client does not exercise this right and continues using the service after the effective date, this shall be deemed acceptance of the amended GTC by conduct.
2.4. Interpretation Provisions
Severability (salvatory clause): If any provision of the GTC or the individual contract is found invalid or unenforceable, the remaining provisions remain valid. The invalid provision shall be replaced by a legally valid provision that most closely reflects the Parties’ original economic and business intent.
No waiver: If the Service Provider does not exercise, or exercises late, any right under the GTC or applicable law, this shall not constitute a waiver of that or any other right, and shall not prevent later exercise.
Subject Matter and Detailed Description of the Service
3.1. Technical Basis and Allocation of Liability
The Client acknowledges that the Service Provider delivers its services through a third-party software platform operated and developed by HighLevel Inc. (the “Platform”). The Service Provider’s role is limited to configuring, customizing, and integrating the Platform as specified in the individual quotation.
Accordingly, the Service Provider expressly excludes liability for Platform-related issues caused by circumstances beyond its control, including but not limited to:
partial or complete unavailability of the Platform, server outages;
changes to Platform functionality made by HighLevel Inc.;
software errors (bugs) within the Platform;
loss or corruption of data stored on the Platform due to a third party’s fault.
3.2. Website Development
The service includes building a responsive website (proper display on desktop, tablet, and mobile) using the Platform’s built-in editor. Upon handover, the Service Provider provides a short online walkthrough (e.g., 30 minutes) explaining how the Client can edit basic content elements (texts, images).
The Service Provider performs basic technical SEO setup, including responsive structure, enabling meta tags (title, description) and image alt text fields, and implementing a logical page structure. The service does not include keyword research, link building, content SEO, or any guarantee of search engine rankings.
3.3. Setup of Automated Systems
Appointment booking system: The Service Provider sets up a calendar-based booking system enabling the Client’s customers to book appointments online. This includes basic configuration of automatic confirmation and reminder messages (email/SMS).
Customer communication automations: The Service Provider sets up appointment reminders and a review request system encouraging customers to leave reviews on the Client’s Google Business Profile.
Promotional campaigns: The Service Provider provides the technical setup needed to send promotional campaigns requested by the Client (e.g., coupons, newsletters).
3.4. Client Responsibility for Content
The Client bears exclusive and full responsibility for the legal compliance of all communications sent through the system (email, SMS) and all content published on the website (text, image, video, logo). This includes compliance with copyright, data protection (GDPR), and advertising laws. The Service Provider acts only as a technical facilitator and does not perform legal or content review. The Client shall indemnify and hold the Service Provider harmless from any claims, fines, or damages arising from breach of this obligation.
3.5. Activities and Costs Not Covered by the Service Fee
Unless the individual written quotation explicitly states otherwise, the service fee does not include:
the Platform (GoHighLevel) monthly or annual license fee;
fees of third-party services (e.g., SMS credits, external email sending/SMTP fees, domain registration and renewal, paid fonts or stock photos);
copywriting, content production, blog posts;
management of paid ads (Google Ads, Meta Ads) and ad spend;
custom software development, programming, or graphic design;
any activity not expressly listed as included in the individual quotation.
Contracting Process
4.1. Quotation
The process starts with an individual written quotation sent by email (the “Quotation”). The Quotation includes the service scope, fees, payment schedule, deadlines, and validity period during which the Service Provider is bound by the offer.
4.2. Conclusion of Contract and Client Warranty
The contract is concluded when the Client accepts the Quotation within its validity period as described below.
By contracting, the Client irrevocably declares and warrants that the person accepting the Quotation and/or initiating payment has all necessary corporate and legal authority to bind the Client. The Client bears full and unlimited liability for any damages and consequences arising from a false statement.
Accepted methods of conclusion:
a) Written acceptance: The Client accepts by clear acceptance via email. The contract is concluded when the acceptance is provably received in the Service Provider’s mail system. The Client is responsible for timely and successful delivery. The Service Provider excludes liability for delivery issues caused by the Client or intermediaries.
b) Acceptance by payment: The Client transfers the advance payment (or full fee) to the Service Provider’s bank account. This constitutes acceptance by conduct of the full Quotation and the related GTC. The contract is concluded on the date the amount is credited to the Service Provider’s account. The Client must include the Quotation number in the payment reference for identification; otherwise, the Service Provider may treat the amount as unidentified and suspend work. The Client bears liability for damages caused by missing/late identification.
4.3. Responses Deviating from the Quotation
Any Client response that deviates from the Quotation (e.g., changes to price, scope, or deadlines) is considered a new request and does not create a contract. A contract is formed only if the Service Provider expressly accepts the modified terms in writing (email).
4.4. Confirmation of Contract
After the contract is formed under Section 4.2, the Service Provider sends an email confirmation. Failure or delay in sending confirmation does not affect the validity of the contract.
Fees, Payment Terms, and Consequences of Breach
5.1. Service Fee
The service fee (“Service Fee”) is set out in the individual Quotation. Prices shown do not include VAT due to the Service Provider’s VAT exemption status.
5.2. Invoicing and Payment Method
The Service Provider issues an electronic invoice in accordance with applicable law and sends it to the Client’s email address. By contracting, the Client expressly and irrevocably consents to receiving electronic invoices. Payment is made by bank transfer and is deemed completed when the full amount is credited to the Service Provider’s bank account.
5.3. Payment Schedule
Unless otherwise stated in the Quotation:
One-time projects: 50% is due upon contracting based on a pro forma request. The remaining 50% is due after the Service Provider notifies that the project is ready for handover, but before going live and before full administrator access is delivered.
Monthly services: fees are due in advance for the given month, within the first 5 days of the month.
5.4. Consequences of Late Payment
Missing a payment deadline constitutes a serious breach by the Client. In case of delay, the Service Provider may apply the following measures:
Immediate: charge statutory late payment interest for the full period of delay.
Delay exceeding 8 days: the Service Provider may suspend all services, including public website availability, with prior notice by restricting access. Suspension is implemented by activating a generic “Maintenance” page to avoid harming the Client’s business reputation.
Delay exceeding 15 days: the Service Provider may terminate the contract with immediate effect and pursue the full outstanding claim (including interest and collection costs) through legal channels.
The Client acknowledges that the Service Provider bears no liability for any direct or indirect damages, loss of revenue, or lost profit resulting from suspension due to late payment. The Client can avoid this risk by paying on time.
5.5. Retention of Title and Copyright Protection
All intellectual works created by the Service Provider (website structure, custom design elements, source code, configured automations) and the related economic rights remain the exclusive property of the Service Provider until the Service Fee is paid in full.
Until full payment, the Client may not use, copy, modify, or have third parties reproduce the works created. Breach constitutes a serious infringement of the Service Provider’s rights. The Parties agree on a contractual penalty equal to 200% of the Service Fee, which the Client acknowledges as fair and proportionate. The penalty becomes immediately due upon infringement.
Payment of the penalty does not release the Client from paying the Service Fee and does not exclude the Service Provider’s right to claim additional damages. The right of use transfers to the Client on the day full payment (and any ancillary costs such as interest or penalties) is received.
Rights and Obligations of the Parties
6.1. Service Provider Rights and Obligations
a) Service delivery: The Service Provider shall perform the services set out in the Quotation with the highest professional standard and due care, by the agreed deadline.
b) Information duty: The Service Provider shall regularly inform the Client about progress and promptly notify of circumstances that hinder or delay performance.
c) Confidentiality: The Service Provider shall treat all business secrets and confidential information learned about the Client as confidential without time limitation, and disclose to third parties only with the Client’s prior written consent, except where required by law.
d) Subcontractors: The Service Provider may use subcontractors. The Service Provider remains liable as if it performed the work itself, and shall ensure subcontractors comply with confidentiality.
e) Portfolio use: Unless the Client expressly prohibits in writing, the Service Provider may use the completed work (screenshots, project description) as a reference in its portfolio, website, and marketing materials without time or geographic limitation.
6.2. Client Rights and Obligations
a) Cooperation: The Client shall fully cooperate and provide requested information, data, and content elements (texts, images, logos, etc.) in the required format within a reasonable timeframe.
b) Rights clearance of materials: The Client is solely responsible for ensuring all provided materials (images, text, video, music, graphics) are legally cleared, and warrants they do not infringe third-party rights. The Client shall fully indemnify the Service Provider for claims or damages arising from breach.
c) Decisions and approvals: The Client shall review and approve or clearly specify requested changes within 5 business days of notification. If the Client does not respond within this deadline, the Service Provider may treat the materials as approved and proceed. Client delay automatically extends deadlines by the period of delay.
d) Payment: The Client shall pay the Service Fee on time under Section 5.
e) Proper use: The Client shall use the delivered systems properly. The Service Provider excludes liability for errors/damages caused by improper use, including unprofessional modifications in the admin interface or source code. Fixes will be performed only for an additional fee.
Liability, Damages, and Risk Management
7.1. General Limitation of Liability
The Service Provider performs with the highest professional care, but the Client acknowledges that continuous error-free operation cannot be guaranteed, nor can any business outcome (revenue, customer growth) be guaranteed.
The Service Provider’s total liability (including for breach of contract) is capped at the net Service Fees invoiced to the Client for the service in the 6 (six) months immediately preceding the damage event.
7.2. Express Exclusions of Liability
The Service Provider excludes liability for damages arising from:
Indirect/consequential damages: including lost profit, lost business opportunities, loss of goodwill/reputation, or claims by the Client’s customers.
Third-party services: including failures/outages/incidents or term changes of HighLevel Inc., hosting providers, email systems, etc.
Client omissions/actions: including incorrect/incomplete data, decision delays, improper use, or breach of GTC obligations.
Force majeure: events beyond control that are unforeseeable and unavoidable (war, natural disaster, terrorism, nationwide prolonged internet/power outage, etc.).
7.3. Client Assumption of Risk and Indemnity
The Client bears full financial and legal responsibility and shall fully indemnify and hold harmless the Service Provider, its staff, and subcontractors from any claims, fines, damages, or procedural costs (including reasonable legal fees) arising from:
Illegal content/activity carried out through the system. The Service Provider may suspend services immediately without prior notice if an authority request or well-founded suspicion arises.
Malicious code: The Client warrants that all files provided are free of viruses and malicious code and is liable for damages caused by infected materials.
7.4. Limits of Liability Limitations
These limitations/exclusions do not apply to damages caused intentionally, by gross negligence, by a criminal act, or to liability for death, bodily injury, or health damage, as required by Hungarian law.
Copyright, Intellectual Property, and Rights of Use
8.1. Intellectual Property and Ownership
The Parties acknowledge the following belong to the Service Provider:
a) General elements: know-how, technical procedures, standard solutions, modular code snippets, tools, and workflows used across projects, which the Service Provider may reuse without restriction.
b) Custom elements: copyrightable works created specifically for the Client based on the Client’s individual needs, such as the final approved graphic design and any custom written content created for the Client.
8.2. Acquisition and Scope of the Right of Use
After full payment of the Service Fee and any ancillary costs, the Service Provider grants the Client a non-exclusive, perpetual, worldwide right to use the Custom elements defined in 8.1(b).
Meaning of non-exclusive: the Client acknowledges that “non-exclusive” means the Service Provider may reuse General elements for other clients. However, the Service Provider undertakes not to sell the Client’s Custom elements (e.g., the final brand identity) “as-is” in unchanged form to a direct competitor.
Purpose: the right of use is limited to promoting the Client’s own business. The Client may not resell, rent, or sublicense the right of use to others.
8.3. Transfer of the Right of Use
The right of use may not be transferred to third parties, except in case of transfer/sale of the Client’s entire business or the business unit connected to the website. In that case, the right of use transfers to the successor provided the successor acknowledges in writing that these GTC are binding on them as well.
8.4. Third Parties and Client Intellectual Property
The Client acknowledges that the GoHighLevel Platform is the intellectual property of HighLevel Inc. The Client warrants it has rights to use all materials provided (logo, photos, texts) and grants the Service Provider the necessary right to use them for project performance.
8.5. Consequences of Infringement
Unauthorized use of the Service Provider’s intellectual property in breach of this section requires the Client to pay the penalty in Section 5.5 and compensate all damages and costs incurred by the Service Provider.
Data Protection, Data Processing, and Incident Handling
9.1. Roles and Responsibilities
During service delivery, personal data of the Client’s customers (“Data Subjects”) will be processed. Under the GDPR:
The Client is the Data Controller and bears full responsibility for lawful basis, providing proper notice (Privacy Notice), ensuring data subject rights, and determining purposes and means.
The Service Provider is the Data Processor and processes data only under the Client’s written instructions and this contract. The Service Provider does not decide on purposes and is not a joint controller, even in an advisory role.
9.2. Privacy Notice
The Client must maintain and publish a GDPR-compliant Privacy Notice, for which the Client bears full responsibility. The Client must name the Service Provider (RED Carp Team Sport Fishing Association) and HighLevel Inc. as data processors.
9.3. Service Provider Data Security Measures
The Service Provider commits to the following measures:
access protection with unique strong passwords and, where available, two-factor authentication (2FA);
confidentiality and access limited to persons strictly necessary;
updating systems within a reasonable time after security updates are released.
The Client acknowledges that 100% security does not exist. The Service Provider’s responsibility is limited to implementing the above measures and does not cover incidents occurring despite them, e.g., due to unknown “zero-day” vulnerabilities.
9.4. Incident Handling
In case of a data protection incident (e.g., data theft):
the Party that first detects it shall notify the other immediately;
the Service Provider supports investigation and mitigation;
reporting to the authority (NAIH) and informing Data Subjects is the Client’s legal obligation and responsibility as Controller.
9.5. Additional Processors (Sub-processors)
By contracting, the Client expressly acknowledges and approves that the Service Provider may use additional processors, especially HighLevel Inc. (USA). The Client accepts that selection is made in good faith and with due care based on published documentation (e.g., DPA, Standard Contractual Clauses). The Service Provider is not liable for sub-processor violations if it acted with due care in selection.
Term, Amendment, and Termination
10.1. Term
Indefinite term: ongoing monthly services (e.g., support, license-related services) are concluded for an indefinite term.
Fixed term: one-time project work (e.g., website build) lasts until full completion accepted by both Parties.
10.2. Ways of Termination
The contract may be terminated by mutual agreement or by unilateral notice as set out below.
10.3. Ordinary Termination (indefinite term only)
Either Party may terminate an indefinite term contract by written notice via email without cause, with 30 days’ notice effective at the end of the calendar month. The Client must pay the service fee for the notice period in full.
10.4. Early Termination by the Client of a Fixed-Term Project
The Client may not terminate a fixed-term project by ordinary notice. If the Client cancels before completion for reasons not attributable to the Service Provider (“Project Cancellation”), it constitutes a serious breach.
In such case, the Client shall pay a cancellation penalty equal to 50% of the total net Service Fee. If the value of work performed and costs incurred exceeds this amount, the Service Provider may claim the actual value of work performed. Paying the penalty does not relieve the Client from paying already issued invoices and other costs incurred up to termination.
10.5. Immediate Termination (extraordinary)
Either Party may terminate immediately if the other Party fails to perform a material obligation even after written notice within a reasonable time. Payment delay exceeding 15 days, infringement of the Service Provider’s IP rights, or proven illegal use allows the Service Provider to terminate immediately without prior notice.
10.6. Procedure Upon Termination
Upon termination for any reason, the Parties shall settle accounts within 5 business days. The Client shall pay the proportional fee for work performed up to termination and all costs and fees due (including penalties). After payment, the Service Provider shall provide the Client with the data due to the Client and then permanently delete all Client-related data and access. Confidentiality and liability limitation clauses remain in force after termination.
Complaints and Dispute Resolution
11.1. General Principles
The Parties agree to attempt to resolve disputes primarily amicably through negotiation.
11.2. Complaints Procedure
The Client may submit complaints in writing using the contact details in Section 11.6. The Service Provider confirms receipt within 3 business days and starts investigation. The Service Provider provides a substantive written response within 15 calendar days. In complex cases requiring third-party involvement, this may be extended once by up to 15 days, with prior notice to the Client.
11.3. Costs of Unfounded Complaints
If documented analysis proves the cause is not a fault in the Service Provider’s performance but attributable to the Client (e.g., improper use under 6.2(e), unprofessional content handling, modifications by the Client or third parties) or external circumstances outside the Service Provider’s liability, the Service Provider may invoice investigation and troubleshooting time at its current hourly rate. The Service Provider may inform the Client of this possibility before starting.
11.4. Mediation and Expert Opinion
If the internal complaint procedure does not resolve the issue within 30 days, the Parties may (before litigation) engage a mutually appointed independent mediator or technical expert. Costs are shared 50–50 unless otherwise agreed. This is optional and does not exclude immediate court action.
11.5. Jurisdiction and Governing Law
If out-of-court resolution fails, Hungarian courts shall have jurisdiction. The Client expressly acknowledges and accepts that, based on the Service Provider’s seat and jurisdiction rules, the Parties submit—depending on the value of the claim—to the exclusive jurisdiction of the Debrecen District Court or the Debrecen Regional Court.
For matters not regulated herein, Hungarian law applies, especially Act V of 2013 on the Civil Code.
11.6. Contact for Complaints
Email: [email protected]
Mailing address: 4281 Létavértes, Széchenyi utca 48, Hungary
Final and Miscellaneous Provisions
12.1. Language and Official Communication
The official language of contracting, communication, and complaint handling is Hungarian. Legally binding statements (order, amendment, termination) must be made in writing (email or post). Oral statements (e.g., phone) are informational only and become part of the contract only if confirmed in writing by both Parties.
12.2. Entire Agreement and Amendments
These GTC together with the itemized Quotation accepted in writing constitute the entire agreement and supersede any prior statements or practices.
Any deviation from or addition to the contract is valid only as a written amendment jointly accepted by the Parties.
12.3. Severability (Salvatory Clause)
If any provision is invalid or unenforceable, the remaining provisions remain effective. The invalid part shall be replaced by applicable statutory provisions or, where permitted, a valid provision closest to the Parties’ original intent.
12.4. No Waiver
Failure or delay by either Party to exercise any right does not constitute a final waiver and does not prevent later consistent exercise.
12.5. Conditions for Unilateral Amendment of the GTC
The Service Provider may unilaterally amend these GTC, especially due to legal changes, authority requirements, or changes in the underlying technology (e.g., GoHighLevel). The Service Provider informs the Client at least 15 days before entry into force by email and website publication. If the Client does not accept, it may terminate an indefinite term contract under Section 10. Continued use after entry into force constitutes acceptance.
12.6. Availability and Storage of the GTC
The Service Provider ensures the current GTC is continuously available on its website (e.g., https://redcarpteam.com/aszf) in downloadable, printable form and can be saved by the Client to a durable medium.